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Business Support Apprentice - Level 3 (AD1010)

Directorate | Fixed term, full-time, Support Officer


Closing date: 2018-07-01

UN Environment World Conservation Monitoring Centre is a world leader in biodiversity knowledge. It works with scientists and policy makers worldwide to place biodiversity at the heart of environment and development decision-making to enable enlightened choices for people and the planet.

The main purpose of this full time role is to provide customer support to colleagues, and visitors for all aspects of facilities, amenities, health and safety, reception and programme administration to the Centre.

You will be enthusiastic and aspire to deliver great service; a team player working in partnership with colleagues to ensure the business needs are met. This is an exciting opportunity, enabling you to become part of a team whilst engaging with your customers. The role will enable you to develop new relationships and offer the opportunity to develop your future career.

As a Business Support Apprentice, you will be compassionate and genuine, taking time to get to know your customer needs, so that you can proactively and consistently deliver an excellent customer experience. Acting with integrity, taking time to resolve queries, you will give your customer reassurance through the services you provide, helping them to do their jobs.

Whether you’re assisting with queries at the reception desk, setting up meeting rooms using our conference technology or filling and cleaning a coffee machine, you’ll make the most of your talent – dealing with people. 

The successful candidate will hold GCSE qualifications of English and Mathematics plus two ‘A’ levels would be desirable.

We are totally committed to investing in you. Right from the start, we’ll give you excellent training and all the support you need. If you are eligible, you’ll get the opportunity to gain a qualification, working towards an Intermediate Apprenticeship in Business Administration. 

We will provide you with the challenge of working on high profile conservation projects, where your work really makes a difference to the field of conservation in an area aligned to our strategic aims and broader global initiatives. In addition to training and development opportunities, we offer a generous salary and benefits package, including generous pension contributions.

Join us and become part of an inclusive, values-led culture, focused on making a difference to world conservation. Whatever your aspiration, you can expect excellent benefits, personal development and a career that’s enriching and full of opportunity. 

If you are looking for a rewarding and challenging post where you can impress us with your business support skills, we want to hear from you. Please complete our application form and send it together with your CV and a short covering letter through the link below by 1st July 2018.

WCMC is a UK charity, based in Cambridge, which works in collaboration with UN Environment, under the banner of UNEP-WCMC. Our mission is to evaluate and highlight the many values of biodiversity and put authoritative biodiversity knowledge at the centre of decision-making. Since our establishment in the 1970s, the Centre has been at the forefront of the compilation, management, analysis and dissemination of global biodiversity information, and has an outstanding record of achievement.